Privacy Policy

Effective Date: October 07, 2025

MavX Networks (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our website www.mavxnetworks.com.

1. Information We Collect

• Personal Information: Name, email, phone number, billing information, account details, and subscription data.
• Usage Information: IP address, browser type, OS, pages visited, and service usage data.
• Cookies & Tracking: Cookies and similar technologies to enhance user experience and analyze site traffic.

2. How We Use Your Information

• To provide and manage our internet services.
• To respond to inquiries, requests, or customer support.
• For billing and account management.
• To improve our services and website experience.
• To send updates, offers, or promotional communications (with your consent).

3. Sharing Your Information

• We do not sell or rent your personal information.
• We may share data with service providers to deliver services on our behalf.
• We may share data as required by law or legal processes.
• In connection with mergers, acquisitions, or business transfers.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login sessions.
• Understand site usage patterns to improve services.
• Serve personalized content and advertisements, if applicable.

You can manage cookies via your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is completely secure.

6. Your Rights

• Access, correct, or delete your personal information.
• Opt-out of promotional communications.
• Withdraw consent for data processing where applicable.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

8. Location Usage on Mobile App

When you download and/or use Innolens Admin Mobile App through your device, we may receive information about your location and your device, including a unique identifier number for Your device, device model, operating systems, versions, software, file names and mobile network information. We may use this information to provide You with location-based services including but not limited to updating subscriber’s location, tracking technician location to allocated tickets based on proximity to subscriber and update location of leads for deployment. When you use the mobile app through the telecommunication device, we collect your location data. If you permit the app to access your location through the permission system used by your mobile operating system. We may also collect the precise location of your device when the App is running in the foreground or background. We may also derive your approximate location from Your IP address.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version. We encourage you to review this page periodically.